Your questions answered

Common questions

DigiMart offers digital products only, including:

  • eBooks & Guides (self-help, business, parenting, skincare, language learning, etc.)

  • Printables & Journals (planners, affirmations, workbooks, kids’ activities)

  • Digital Art & Illustrations (wallpapers, clipart, coloring books, Procreate brushes)

  • Digital Planners & Notion Setups (budget planners, productivity templates, organizers)

  • AI Tools & Templates (AI prompts, Notion AI templates, ChatGPT workflows, MidJourney guides)

  • Software, Apps & Fonts

Once your payment is completed, you will receive an instant download link on the checkout page. A confirmation email with the download link will also be sent to the email you provide during purchase.

No, you do not need an account. You can purchase directly from our website. Just make sure your email address is correct to receive your download link.

  • First, check your spam/junk folder in your email.

  • If you still cannot find it, contact us at salimjsr@gmail.com with your order number, and we’ll resend your product.

Due to the nature of digital downloads, all sales are final. Refunds are only provided in special cases such as:

  • Duplicate purchase by mistake

  • Technical issues with the file that we cannot resolve

  • Incorrect billing or payment error

For details, please see our Return & Refund Policy.

Unless otherwise stated in the product description, all products are for personal use only. Reselling, redistributing, or commercial use is not allowed without prior written permission.

If your download link is broken or expired, please email us at salimjsr@gmail.com with your purchase details. We’ll make sure you get a working copy.

We accept secure payments through multiple options such as Credit/Debit Cards, PayPal, and other supported gateways.

Do you offer product updates? Yes, if a product is updated (e.g., new version of a template or AI tool), we may provide free updates to existing customers. Update policies vary by product and will be mentioned in the description. Note that once you purchase a digital product, you may be eligible for free updates, so you won’t necessarily need to buy it again to get the latest version.

Yes! We accept custom requests for planners, templates, and AI prompts. Please contact us at salimjsr@gmail.com with your requirements.

No. Since all our products are digital downloads, there are no shipping charges or physical deliveries.

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